FAQs

Medical Equipment

Can I order additional / replacement parts?

Yes!

We provide a comprehensive range of Medical Equipment Products and Spare Parts. Our Products Page is a great starting point for all your medical needs.

If you cannot find what you are looking for online, please Contact Medical Equipment and Gases Australia and we will do our best to accommodate your needs.

Can I service my MEGA supplied medical gas equipment?

No. By law all servicing of medical equipment must be done by a qualified and trained technician in accordance with Australian Standard AS.3551. If you require your equipment to be serviced, or you are unsure, please Contact Medical Equipment and Gases Australia Pty Ltd.

How do I store my Medical Gas Cylinders?
  • Store oxygen cylinders away from combustible materials
  • Ensure all cylinders are correctly labelled in accordance with Australia Dangerous Goods Code (Transport)
  • Protect cylinders and particularly the value from physical damage whether cylinder is full or empty.
  • Store cylinders in a cool, well ventilated, spark free area below 50ºC.
  • External storage is preferred.
  • Cylinders should never be carried or stored in unventilated areas, vans, cars, garages etc.
  • Close valves when not in use and when empty, check regularly for leaks.
  • If valve is damaged, do not attempt to operate
  • If valve does not operate, return the cylinder to Medical Equipment and Gases Australia (attached a faulty cylinder tag)
How long will my cylinder last?

This depends on your Litres Per Minute (LPM) Setting:

 1 LPM2 LPM3 LPM4 LPM
C410265137103
D1500750500375
E4000200013331000
G 445029672225

All Figures are in minutes and relate to Oxygen only

How should I transport my cylinders?

The transporting of cylinders should ideally be via open vehicles or trailers. If the cylinders must be carried in an enclosed vehicle, ensure good ventilation at all times.

 

  1. A car boot would not normally be a ventilated compartment suitable for gas cylinder transportation.
  2. Cylinders must be protected against damage from other cargo – especially the valves.
  3. Do not store cylinders in an enclosed vehicle overnight or for periods longer than 1 hour.
  4. Ensure driver is aware of the potential hazards of the load and knows what to do in the event of an accident or an emergency.
What do I do incase of a leak?

Oxygen is not flammable but supports combustion. Oxygen enrichment of the atmosphere, even by a few per cent, considerably increases the risk of fire. Materials not normally combustible in air my burn vigorously or even ignite without any apparent reason in enriched air.

 

  • Shut off all engines, electrical equipment and other sources of ignition.
  • No smoking or naked lights.
  • If available, use emergency equipment stops.
  • Stop leaks if possible, especially in enclosed or inadequately ventilated rooms. Move people from area.
  • Check all lines and equipment for leaks, with periodic rechecks. All fittings and connections should be properly fitted.
  • If leak continues, move cylinder to a safe area and allow to empty.
Do I need to have training to operate my medical equipment?

Yes – Resuscitation Equipment requires at minimum a Senior First Aid certificate to operate.

No – Oxygen Concentrators – Do not require an official certification however please view our Oxygen Concentrator Demonstration Videos and Information Sheets for detailed instruction on how best to operate an Oxygen Concentrator.

No – Medical Gases – Do not require an official certification to operate however please view our Cylinder Safety and Handling and Medical Cylinder Operation Demonstration Videos.

Oxygen Concentrator

Can I service my MEGA supplied medical gas equipment?

No. By law all servicing of medical equipment must be done by a qualified and trained technician in accordance with Australian Standard AS.3551. If you require your equipment to be serviced, or you are unsure, please Contact Medical Equipment and Gases Australia Pty Ltd.

Do I need a Medical Prescription to receive Medical Oxygen?

Yes, Medical Oxygen is a drug so a medical prescription is mandatory by law for us to supply you with any medical oxygen equipment. The prescription must outline the flow in Litres Per Minute (LPM) and for how long.

Do I need to have training to operate my medical equipment?

Yes – Resuscitation Equipment requires at minimum a Senior First Aid certificate to operate.

No – Oxygen Concentrators – Do not require an official certification however please view our Oxygen Concentrator Demonstration Videos and Information Sheets for detailed instruction on how best to operate an Oxygen Concentrator.

No – Medical Gases – Do not require an official certification to operate however please view our Cylinder Safety and Handling and Medical Cylinder Operation Demonstration Videos.

What Is the minimum rental period for an Oxygen Concentrator?

The minimum rental period for an Oxygen Concentrator is Three Months.

Medical Equipment and Gases Australia provides free delivery and pick up on all oxygen concentrators in the Sydney Metro area.

Resuscitation

Do I need to have training to operate my medical equipment?

Yes – Resuscitation Equipment requires at minimum a Senior First Aid certificate to operate.

No – Oxygen Concentrators – Do not require an official certification however please view our Oxygen Concentrator Demonstration Videos and Information Sheets for detailed instruction on how best to operate an Oxygen Concentrator.

No – Medical Gases – Do not require an official certification to operate however please view our Cylinder Safety and Handling and Medical Cylinder Operation Demonstration Videos.

What do I do once I've used the oxygen within the kit?

Ideally, before the gas cylinder is emptied, it is replaced.

Please Contact Medical Equipment and Gases Australia for a refill to be organised.

Miscellaneous

Does MEGA provide 'inservice' training?

Yes! All Medical Equipment and Gases Australia clients are eligible for a complimentary Inservice training session. Please Contact Us for more details.

Our Resources & Safety pages offer a brief introduction to Safe Cylinder Handling, Proper regulator fitting and Oxygen Concentrator operation.

Are there issues with alcohol wipes and oxygen flow?
Yes! All Medical Equipment and Gases Australia clients are eligible for a complimentary Inservice training session. Please Contact Us for more details.

Our Resources & Safety pages offer a brief introduction to Safe Cylinder Handling, Proper regulator fitting and Oxygen Concentrator operation.

Oxygen Conserving Device (OCD)

How does a pneumatic oxygen conserving device (OCD) work?

When we breathe, approximately one-third of the time is spent inhaling and two-thirds exhaling. As a result, oxygen delivered by continuous flow is wasted during exhalation. By eliminating oxygen flow during exhalation, two-thirds savings is possible.

Additionally, the oxygen available during the very first part of inhalation contributes most to meeting oxygen needs. The Bonsai conserver takes advantage of these facts to provide maximum efficiency in the delivery of oxygen. This device is designed to be an integral component of a lightweight, long-lasting ambulatory oxygen system.