FAQs

Medical Gas

How do I store my Gas Bottles?

Medical gases are known for saving lives. However, improper or negligent gas storage at home can be a cause for concern – even danger.

While most gases aren’t harmful or flammable, the risk lies within the extreme pressure inside the gas bottle or oxygen cylinder. If the container is tipped over and the valve is blocked or sheared off, the container could explode or become a projectile, causing injuries or even death.

Similarly, oxygen is not flammable but if high concentrations come into contact with an open flame, it can cause fire to spread and become out of control. Even though oxygen is all around us, it can be very dangerous in large, pressurised doses.

There are serious risks when it comes to improper gas storage. In order to be compliant with Australian Standards, healthcare officials must store medical gas in the following ways.

Download our Gas Storage Checklist document. 

 

  • AS4332-2004
    Gas cylinders must be constructed from non-combustible materials
  • AS4332-2004
    Gas cylinders must be level so they do not fall over. If drainage must be completed, ensure the gas bottle is not on a slope so stability is not compromised
  • AS4332-2004
    Space between the base of the gas cylinder store and the ground must be filled with a solid, non-combustible material
  • AS4332-2004
    Gas cylinders stored inside a building must be separated from other rooms by at least one wall
  • AS4332-2004
    If the gas cylinders are kept in a multi-story building, the ceiling must be non-flammable to avoid catastrophic fires (resistance level 180/180/180)
  • AS4332-2004
    Floors, walls and ceilings of the storage area must be non-flammable
  • AS4332-2004
    Sources of ignition must be removed from storage areas containing flammable gases
  • AS4332-2004
    Crash barriers must be set up in areas where gas cylinders are exposed to vehicles
  • AS4332-2004
    Gas cylinder storage room doors must open outwards so the room can be opened from the inside
  • AS4332-2004
    Electrical equipment inside the storage room must comply with AS/NZS 3000
  • AS4332-2004
    Electrical power points and sources must be reinforced to withstand impact from projectile cylinders
  • AS4332-2004
    Gas cylinder stores must be chained or barred to avoid getting knocked over
  • AS4332-2004
    Indoor storage of compressed gases must be avoided at all costs
  • AS4332-2004
    Gas cylinder storage rooms must have the correct dangerous goods signage
  • AS4332-2004
    All internal roads and hallways must be well illuminated in need of escape or evacuation
  • AS4332-2004
    Gas cylinder storage rooms must have sufficient ventilation
  • AS4332-2004
    Full and empty gas cylinders must be clearly separated
  • AS4332-2004
    Smoking should not be permitted near or around gas cylinders or gas storage areas
  • AS4332-2004
    Gas cylinder stores should be designed to prevent unauthorised entry
  • AS4332-2004
    Cylinders containing nitrous oxide should be stored securely as these cylinders are prone to theft
  • AS4332-2004
    If possible, store gas cylinders close to an emergency exit so they can be removed quickly and efficiently if need be
  • AS4332-2004
    Gas cylinder stores should have working smoke detectors
  • AS4332-2004
  • Ensure the service number or supplier number is kept in the cylinder store in case one of the cylinders is broken
  • AS4332-2004
  • Notify your local fire department and utility providers that you are using oxygen or other medical gases in your home

 

For more information about safe and efficient medical gas storage, please contact us

Are there issues with alcohol wipes and oxygen flow?

Alcohol wipes must not be used on the cylinder valve or the regulator as there is a risk of ignition if the alcohol is not allowed to evaporate. Alcohol wipes can be used to clean the body of cylinders to remove any dirt or contamination that may be present.

If used to clean the cylinder, please allow enough time for the alcohol to evaporate before using the gas. If the cylinder valve is contaminated, the cylinder should not be used.

Can I service my MEGA supplied medical gas equipment?

No. By law all servicing of medical equipment must be done by a qualified and trained technician in accordance with Australian Standard AS.3551. If you require your equipment to be serviced, or you are unsure, please Contact Medical Equipment and Gases Australia Pty Ltd.

Can I service my MEGA supplied medical gas equipment?

No. By law all servicing of medical equipment must be done by a qualified and trained technician in accordance with Australian Standard AS.3551. If you require your equipment to be serviced, or you are unsure, please Contact Medical Equipment and Gases Australia Pty Ltd.

How do I order medical gas from MEGA?
  1. Call us on 1300 881 824 from a land line or 02 9944 0511 from a mobile 8.30AM to 4.30PM Monday to Friday.
  2. Email us at [email protected] (preferred).

Including:

  • How many and what sized cylinder’s you want delivered
  • How many and what sized cylinder’s you want picked up
  • Preferred delivery day.
  • Organisation & Branch Name
  • Confirm delivery address

For pickup’s please ensure that your cylinder(s) are easily accessible.

How do I store my Medical Gas Cylinders?
  • Store oxygen cylinders away from combustible materials
  • Ensure all cylinders are correctly labelled in accordance with Australia Dangerous Goods Code (Transport)
  • Protect cylinders and particularly the value from physical damage whether cylinder is full or empty.
  • Store cylinders in a cool, well ventilated, spark free area below 50ºC.
  • External storage is preferred.
  • Cylinders should never be carried or stored in unventilated areas, vans, cars, garages etc.
  • Close valves when not in use and when empty, check regularly for leaks.
  • If valve is damaged, do not attempt to operate
  • If valve does not operate, return the cylinder to Medical Equipment and Gases Australia (attached a faulty cylinder tag)
How long will my cylinder last?

This depends on your Litres Per Minute (LPM) Setting:

  1 LPM 2 LPM 3 LPM 4 LPM
C 410 265 137 103
D 1500 750 500 375
E 4000 2000 1333 1000
G   4450 2967 2225

All Figures are in minutes and relate to Oxygen only

How should I transport my cylinders?

The transporting of cylinders should ideally be via open vehicles or trailers. If the cylinders must be carried in an enclosed vehicle, ensure good ventilation at all times.

  1. A car boot would not normally be a ventilated compartment suitable for gas cylinder transportation.
  2. Cylinders must be protected against damage from other cargo – especially the valves.
  3. Do not store cylinders in an enclosed vehicle overnight or for periods longer than 1 hour.
  4. Ensure driver is aware of the potential hazards of the load and knows what to do in the event of an accident or an emergency.
What are your Free delivery days?

At mega we do not contract out our gas delivery, we employ our own our drivers! They are capable and trained personnel happy to help you with any of your needs. And its free!

Medical Gas orders receive free delivery twice weekly, based on your location in the Sydney Metropolitan area.

For Free Delivery, the following conditions apply:

  • Sydney Metropolitan area only.
  • Minimum $30 order total applies.
    Order must be placed by 3pm the business day before.

Free Delivery is per geographic location in Sydney:

Free Delivery – Monday & Wednesday Free Delivery – Tuesday & Thursday
South of the M4 & Sydney Harbour North of the M4 & Sydney Harbour

To take advantage of the free delivery days we must have your order by 3.00pm on the business day prior to your scheduled delivery day.

Effective February 1st 2012.

What do I do In case of a leak?

Oxygen is not flammable but supports combustion. Oxygen enrichment of the atmosphere, even by a few per cent, considerably increases the risk of fire. Materials not normally combustible in air my burn vigorously or even ignite without any apparent reason in enriched air.

  • Shut off all engines, electrical equipment and other sources of ignition.
  • No smoking or naked lights.
  • If available, use emergency equipment stops.
  • Stop leaks if possible, especially in enclosed or inadequately ventilated rooms. Move people from area.
  • Check all lines and equipment for leaks, with periodic rechecks. All fittings and connections should be properly fitted.
  • If leak continues, move cylinder to a safe area and allow to empty.
What Is oxygen used for?

Oxygen is used for the treatment of respiratory insufficiencies and resuscitation, in hyperbaric oxygen changes for treatment of carbon monoxide poisoning.

Typical Uses:

  • Oxy-acetylene welding
  • Flame cleaning
  • Oxy cutting
  • Flame heating
  • Flame hardening
  • Water treatment
  • Chemical reactions requiring increased oxidation rates

Medical Equipment

Can I order additional / replacement parts?

Yes!

We provide a comprehensive range of Medical Equipment Products and Spare Parts. Our Products Page is a great starting point for all your medical needs.

If you cannot find what you are looking for online, please Contact Medical Equipment and Gases Australia and we will do our best to accommodate your needs.

Can I service my MEGA supplied medical gas equipment?

No. By law all servicing of medical equipment must be done by a qualified and trained technician in accordance with Australian Standard AS.3551. If you require your equipment to be serviced, or you are unsure, please Contact Medical Equipment and Gases Australia Pty Ltd.

Do I need to have training to operate my medical equipment?

Yes – Resuscitation Equipment requires at minimum a Senior First Aid certificate to operate.

No – Oxygen Concentrators – Do not require an official certification however please view our Oxygen Concentrator Demonstration Videos and Information Sheets for detailed instruction on how best to operate an Oxygen Concentrator.

No – Medical Gases – Do not require an official certification to operate however please view our Cylinder Safety and Handling and Medical Cylinder Operation Demonstration Videos.

Oxygen Concentrator

Can I service my MEGA supplied medical gas equipment?

No. By law all servicing of medical equipment must be done by a qualified and trained technician in accordance with Australian Standard AS.3551. If you require your equipment to be serviced, or you are unsure, please Contact Medical Equipment and Gases Australia Pty Ltd.

Do I need a Medical Prescription to receive Medical Oxygen?

Yes, Medical Oxygen is a drug so a medical prescription is mandatory by law for us to supply you with any medical oxygen equipment. The prescription must outline the flow in Litres Per Minute (LPM) and for how long.

Do I need to have training to operate my medical equipment?

Yes – Resuscitation Equipment requires at minimum a Senior First Aid certificate to operate.

No – Oxygen Concentrators – Do not require an official certification however please view our Oxygen Concentrator Demonstration Videos and Information Sheets for detailed instruction on how best to operate an Oxygen Concentrator.

No – Medical Gases – Do not require an official certification to operate however please view our Cylinder Safety and Handling and Medical Cylinder Operation Demonstration Videos.

What Is the minimum rental period for an Oxygen Concentrator?

The minimum rental period for an Oxygen Concentrator is Three Months.

Medical Equipment and Gases Australia provides free delivery and pick up on all oxygen concentrators in the Sydney Metro area.

Resuscitation

Do I need to have training to operate my medical equipment?

Yes – Resuscitation Equipment requires at minimum a Senior First Aid certificate to operate.

No – Oxygen Concentrators – Do not require an official certification however please view our Oxygen Concentrator Demonstration Videos and Information Sheets for detailed instruction on how best to operate an Oxygen Concentrator.

No – Medical Gases – Do not require an official certification to operate however please view our Cylinder Safety and Handling and Medical Cylinder Operation Demonstration Videos.

What do I do once I've used the oxygen within the kit?

Ideally, before the gas cylinder is emptied, it is replaced.

Please Contact Medical Equipment and Gases Australia for a refill to be organised.

Miscellaneous

Does MEGA provide 'inservice' training?

Yes! All Medical Equipment and Gases Australia clients are eligible for a complimentary Inservice training session. Please Contact Us for more details.

Our Resources & Safety pages offer a brief introduction to Safe Cylinder Handling, Proper regulator fitting and Oxygen Concentrator operation.

Oxygen Conserving Device (OCD)

How does a pneumatic oxygen conserving device (OCD) work?

When we breathe, approximately one-third of the time is spent inhaling and two-thirds exhaling. As a result, oxygen delivered by continuous flow is wasted during exhalation. By eliminating oxygen flow during exhalation, two-thirds savings is possible.

Additionally, the oxygen available during the very first part of inhalation contributes most to meeting oxygen needs. The Bonsai conserver takes advantage of these facts to provide maximum efficiency in the delivery of oxygen. This device is designed to be an integral component of a lightweight, long-lasting ambulatory oxygen system.